Privacy Policy

Last updated: January 2026

Cornwall Energy Surveys is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect any personal information you provide when using this website or contacting us about our services.

Who we are

Cornwall Energy Surveys is a trading name of Gavin Morris, a sole trader providing Energy Performance Certificates (EPCs) and Retrofit Assessments.

Contact details:
Email: gavin@cornwallenergysurveys.co.uk
Telephone: 07739 510338
Location: West Cornwall, United Kingdom

What information we collect

We may collect and process the following personal information:

  • Name
  • Email address
  • Telephone number
  • Property address (where relevant to an enquiry or assessment)
  • Any information you choose to include in your message

If you proceed with an EPC or assessment, we may also collect information required to carry out the service and meet legal or accreditation requirements.

How we use your information

We use your personal information to:

  • Respond to enquiries
  • Arrange and carry out EPCs or Retrofit Assessments
  • Communicate with you about appointments, reports, or follow-up queries
  • Meet legal, regulatory, and accreditation obligations
  • Maintain appropriate business records

We do not use your data for unsolicited marketing and do not sell or share your data with third parties for marketing purposes.

Legal basis for processing

We process your personal data under the UK General Data Protection Regulation (UK GDPR) on the following bases:

  • Legitimate interest – to respond to enquiries and provide information you request
  • Contractual necessity – where data is required to deliver an EPC or assessment
  • Legal obligation – where records must be retained to comply with regulatory or accreditation requirements

Data sharing

Your personal information may be shared only where necessary, including:

  • Lodgement of EPCs to the official EPC register (as legally required)
  • Accreditation bodies or auditors, where required
  • Professional advisers such as insurers or accountants, where necessary

We do not share your information with unrelated third parties.

Data storage and security

We take reasonable steps to protect your personal information. Data is stored securely and accessed only when necessary for legitimate business purposes.

Personal data is retained only for as long as required to:

  • Provide the requested service
  • Comply with legal, regulatory, or accreditation requirements

Cookies and website analytics

This website may use basic cookies or analytics tools to help understand how visitors use the site and to improve its performance.

Cookies do not collect personally identifiable information unless you choose to provide it. You can manage or disable cookies through your browser settings.

Your rights

Under UK data protection law, you have the right to:

  • Request access to your personal data
  • Request correction of inaccurate or incomplete data
  • Request deletion of your data (where legally permissible)
  • Object to or restrict processing in certain circumstances

To exercise any of these rights, please contact us using the details above.

Changes to this policy

This Privacy Policy may be updated from time to time. Any changes will be posted on this page.

Contact

If you have any questions about this Privacy Policy or how your personal data is handled, please contact:

Cornwall Energy Surveys
Email: gavin@cornwallenergysurveys.co.uk
Telephone: 07739 510338